Services offerings
Customer attention
Satisfaction poll
Contact one of our technical advisors
 

This service offer
is valid on the
French territory only.

 

 




Ceredas offers its clients three types of service :
  FREE VISIT TO THE CLIENT'S HOME
  One of our advisors will initially visit the client to determine the device most suited to the patient's morphology. Our advisor will fully explain how the device works.

  ALL-INCLUSIVE SERVICE
  If the device tests are satisfactory, patients are asked to choose between two all-inclusive packages :

  1) Comfort +
Includes :
- Free visit by one of our assistants/advisors to the home of new clients fitting our device for the first time.
- A follow-up visit to the client's home by one of our technical advisors, where necessary.
- Delivery of orders by Chronopost within 24 hours.
- Coverage of costs involved in processing direct payments by insurers.
- Coverage of costs involved in processing and forwarding after-sales warranty forms.

  2) Management +
Includes :
- Orders delivered by Chronopost within 24 hours.
- Coverage of costs involved in processing direct payments by insurers.
- Coverage of costs involved in processing and forwarding after-sales warranty forms.

  "INDIVIDUAL SERVICE" INVOICING
  Clients may be charged on the basis of individual services if they wish.
 
191, rue Adolphe Pajeaud • 92160 ANTONY • FRANCE
Tél. : +33 (0) 1 42 37 11 12 • Fax : +33 (0) 1 42 37 90 91

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